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  ·If I lost my official receipt and/or warranty card, what should I do? 
  ·What should I do if I do not have time to get my product(s) back? 
  ·Must I return the defective product(s) in person? 
  ·What is a deal if the defective product(s) cannot be repaired? 
  ·What is the repair procedure? 
  ·What should I do for the defective product(s) while I've just bought? 
  ·What is the warranty on my product(s)? 
  ·Why does my battery life become shorter in cold temperatures? 
  ·What is the reason the run-time of my battery becomes shorter and shorter?  
  ·What should I do for storing my battery?  
  ·Why is there a run-time difference comparing with the OEM batteries?  
  ·How long I should charge my new before first use?  
  ·How long I should charge my new before first use? 
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